Fathom Review 2026
Last reviewed July 2026 by Théo Pascard
Fathom
Free AI meeting notetaker that records, transcribes and summarizes your calls
Overview
Fathom is an AI notetaker that auto-joins your Zoom, Google Meet, and Microsoft Teams calls to record, transcribe, and summarize them, then syncs notes and action items to your CRM. A genuinely useful free tier made it the default notetaker for individual reps and founders, and it is now one of the most-reviewed meeting assistants on G2 at 4.5/5 across nearly 7,000 reviews. Paid tiers add shared call libraries, admin controls, and deeper CRM sync for teams.
Enjyn Score
Weighted across 5 axes. The number is computed, never opaque — here's the breakdown.
From reviews: 9.0/10 on output & requirements met.
From reviews: blended ease of use & setup.
From reviews: value-for-money rating.
Based on overall market fit.
From reviews: 9.0/10 on support & stability.
Computed from public review data (G2, Capterra), reweighted on our rubric, then overridden on the axes we operate first-hand. How we calculate this →
Who it's for
- →Founders and reps wanting a free notetaker
- →SMB sales teams on Zoom, Meet or Teams
- →Teams needing CRM-synced call notes
- →Anyone drowning in manual note-taking
Not for
Capabilities
- Auto-join and record Zoom, Meet and Teams
- AI call summaries and action items
- Ask Fathom AI Q&A over your calls
- CRM sync (HubSpot, Salesforce)
- Shared team call library
- Highlight clips and playlists
Ratings & reviews
👍 Pros
👎 Cons
Pricing
| Tier | Price | Credits / mo | Notes |
|---|---|---|---|
| Free | Free | — | Free forever; unlimited recordings + AI summaries for individuals. |
| Premium | $20/mo | — | $16/mo billed annually. Advanced AI + unlimited Ask Fathom. |
| Team | $19/mo | — | Per user, min 2 users ($15/mo annually). Shared call library. |
| Business | $34/mo | — | Per user, min 2 users ($25/mo annually). Admin + CRM sync. |
| Enterprise | Custom | — | Custom quote; SSO + security review. |
The honest take
Where it breaks
The verdict
FAQ
Is Fathom really free?
Yes. Fathom offers a free-forever plan with unlimited recording, transcription, and AI summaries for individuals; paid Premium and Team tiers add advanced AI, admin, and CRM features.
What meetings does Fathom work with?
Fathom auto-joins Zoom, Google Meet, and Microsoft Teams calls to record, transcribe, and summarize them.
Does Fathom sync to my CRM?
Yes. Fathom syncs call notes and action items to CRMs like HubSpot and Salesforce, primarily on its paid team tiers.
Fathom vs Gong?
Fathom is a free-first notetaker for individuals and SMB teams; Gong is a paid enterprise revenue-intelligence platform with forecasting and coaching. Choose Fathom for notes, Gong for a full sales org.
How accurate is Fathom?
Reviewers rate its accuracy and AI summaries highly (4.5/5 on G2), though like any AI notetaker it can slip on heavy jargon or overlapping speakers.
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