Default Review 2026

Last reviewed November 2026 by Théo Pascard

Default

Default

Inbound workflow engine that enriches, routes and books leads for RevOps teams

Overview

Default is an inbound go-to-market platform for B2B revenue teams. It enriches form fills and CRM records through a waterfall of providers (Apollo, Clearbit, People Data Labs, Wiza and Abstract), routes leads to the right owner across territories and queues, and books meetings from forms, booking links or a Chrome extension. Its workflows are built by AI agents and reviewed by your team before they run. On G2 it holds 4.6 out of 5 from 62 reviews, with ease of use and scheduling cited most. Plans start at $12,000 a year, plus per-seat fees.

Enjyn Score

iWeighted across 5 axes, computed from public review data (G2, Capterra) and reweighted on our rubric — then overridden on the axes we operate first-hand.
9.2/ 10
Output quality9.2/10
Time-to-value9.2/10
Price-to-value9.2/10
ICP fit (SMB / founder)9.2/10
Reliability & support9.2/10

How we calculate the Enjyn Score →

Who it's for

  • →B2B teams with steady inbound demand to route and book fast
  • →RevOps teams replacing separate routing, scheduling and enrichment tools
  • →Teams on Salesforce or HubSpot that want every form fill enriched
  • →SDR and AE teams that share round robins and handoffs

Not for

Outbound-only teams with little inbound volume · Small teams: the entry plan is $12,000 a year before seats · Buyers who want a contact database or a sequencer · Teams without someone to own and maintain the workflows

Capabilities

  • Waterfall enrichment across Apollo, Clearbit, People Data Labs, Wiza and Abstract
  • Lead routing with queues, territories, object routing and round robins
  • Meeting scheduling from forms and booking links, with handoffs between reps
  • Workflows built by AI agents and reviewed by your team
  • Tables that unify your go-to-market data in one view
  • Chrome extension to route and book leads from any tab
  • Migration of routing, scheduling and enrichment from current tools (Enterprise)
  • Integrations with Salesforce, HubSpot, Outreach and Apollo

Ratings & reviews

4.6
62 reviews ↗
5★
52
4★
6
3★
2
2★
0
1★
2

👍 Pros

Ease of Use 22Scheduling 9Lead Generation 7Helpful 7Automation 6

👎 Cons

Learning Curve 7Poor User Experience 4Limitations 4Integration Issues 4Not Intuitive 3

Pricing

TierPriceCredits / moNotes
Growth$12000/yr—24,000 enrichment credits and 200,000 workflow runs a year, shared Slack support. Seats on top: Routing + Scheduling $540 per user per year, Scheduling only $240 per user per year. Extra enrichment credits $0.10 each. Checked 2026-11-06.
Enterprise$25000/yr—60,000 enrichment credits and 600,000 workflow runs a year, dedicated support, migration services and custom integrations. Same seat prices as Growth.

The honest take

Where it breaks

Default starts at $12,000 a year before seats, which only pays off with steady inbound volume; an outbound-only team gets little from it. Its G2 base of 62 reviews is small next to Chili Piper's 742, and the learning curve is the complaint reviewers raise most. It enriches, routes and books; it does not find new prospects or send sequences.

The verdict

Default is a well-rated inbound engine for RevOps teams that want enrichment, routing and scheduling in one workflow tool instead of three. Shortlist it if inbound is a real share of your pipeline and you run Salesforce or HubSpot. For the larger, chat-led option, look at Chili Piper; if your pipeline is mostly outbound, spend the budget on data and sending first.

Alternatives

FAQ

How much does Default cost?

Growth is $12,000 a year with 24,000 enrichment credits and 200,000 workflow runs. Enterprise is $25,000 a year with 60,000 credits, 600,000 runs, dedicated support and migration services. Seats come on top: $540 per user per year for routing and scheduling, $240 for scheduling only, and extra enrichment credits cost $0.10 each.

What do G2 reviewers say about Default?

Default has 62 G2 reviews averaging 4.6: 52 five-star, 6 four-star, 2 three-star and 2 one-star. Ease of use leads by far (22 mentions), then scheduling (9), lead generation and helpfulness (7 each). The learning curve is the top complaint (7), followed by user experience, limitations and integration issues (4 each).

Default vs Chili Piper: which one?

Both turn inbound form fills into routed, booked meetings and start at $12,000 to $15,000 a year. Chili Piper is the larger product, with 742 G2 reviews against Default's 62 at the same 4.6 rating, and adds chat and AI agents for website visitors. Default bundles waterfall enrichment and a workflow builder with routing and scheduling.

How long does Default take to set up?

G2 reviewers put implementation at about one month and the return on investment at about four months. On the Enterprise plan, Default's engineers move your routing, scheduling and enrichment off your current tools before you switch.

Can Default replace an enrichment tool?

For the records that reach you, largely: it calls Apollo, Clearbit, People Data Labs, Wiza and Abstract in a waterfall, from a yearly credit budget where one credit is one call to one provider. Default sells it to enrich inbound and CRM records, not as a database to build cold lists.

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